Tuesday, March 13, 2007

California Ombudsman for Foster Care

The Office of the Foster Care Ombudsman was established by legislation, California Senate Bill 933, and has been mandated to do the following:

* Ensure the voice of foster children and youth is heard, and act on their behalf.

* Create an avenue for foster children and youth to file complaints regarding their placement, care and services without fear of retribution from those who provide their care and services.

* Act as an independent forum for the investigation and resolution of complaints made by or on behalf of children placed in foster care and make appropriate referrals.

* Provide children and youth with information on their rights when placed in foster care.

* Maintain a toll-free telephone number which foster children and youth may call from anywhere in California to express their concerns and complaints.

Their toll-free number is: 1-877-846-1602
Their e-mail address is: fosteryouthhelp@dss.ca.gov
Their website is: www.fosteryouthhelp.ca.gov
To file a complaint visit: http://www.fosteryouthhelp.ca.gov/complaints.html

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