California Ombudsman for Foster Care

The Office of the Foster Care Ombudsman was established by legislation, California Senate Bill 933, and has been mandated to do the following:

* Ensure the voice of foster children and youth is heard, and act on their behalf.

* Create an avenue for foster children and youth to file complaints regarding their placement, care and services without fear of retribution from those who provide their care and services.

* Act as an independent forum for the investigation and resolution of complaints made by or on behalf of children placed in foster care and make appropriate referrals.

* Provide children and youth with information on their rights when placed in foster care.

* Maintain a toll-free telephone number which foster children and youth may call from anywhere in California to express their concerns and complaints.

Their toll-free number is: 1-877-846-1602
Their e-mail address is: fosteryouthhelp@dss.ca.gov
Their website is: www.fosteryouthhelp.ca.gov
To file a complaint visit: http://www.fosteryouthhelp.ca.gov/complaints.html